UX Thinking
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First Product, Lasting Impact: How design systems reflect company culture.
Your DS is the first product your org builds. It’s not only an arbiter of design maturity, it reveals how your company functions. To get humans to adopt and do things it helps to understand their goals. DS adoption is tied to motivation—to understand what that is, it helps to be goal-directed. What makes… -
Skilling towards empathy
I often hear “Empathy” referenced as an inherently unique skill during interviews with designers. If you were to create a word cloud visualizing how the modern UX/Product Designer describes themselves, “Empathy” would be an attribute: BOLD, 40pt font, along with “Figma”. UXRs get to practice empathy as advocates for our users. Personas are an empathy…
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Rethinking how we UX: Using AI to bring users what they need, when they need it.
In the spirit of continuous learning I‘ve been attending AI meetups in SF, meeting founders and developers, learning about all-the-use-cases beyond the ones we’ve uncovered as a design team in healthcare. The current flavor of Human-AI Interaction is in this awkward pre-teen chatbot phase, added as a modal alongside other modals, their shiney new input…
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The evolution of visual design and tech’s designer renaissance.
With a background in visual design, I got my start as an interaction designer working on software that allowed users to professionally print and produce their work via a digital workflow. Most of this was not web-based. This was software running on the OS, the “thick client.” The visual scope of what a designer could…
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A Public Display of Interface
The last time I visited SFMOMA was 3 years ago, just before they closed for a major expansion of the museum. I worked on an interface that had just won an interaction design award several months prior to my visit and was on a designer’s high, daydreaming as I walked through the museum, wondering, would a…
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The color of empathy is not flat: Insights to Color Blindness & Design
Line, motion, space, texture, size , form, shape, typography, and color. As a member of the 9 structural units, or elements of visual interaction design, the role of color is integral to the way we communicate, parse, and enhance information on and off the screen. In an attempt to simplify human interaction with the digital…